Automate mortgage processing activity

Automate mortgage processing activity

PROBLEM

• Time Consuming process – Data Entry for each application took on an average 120 minutes
• Manual Data verification is error prone – Increase cost of error
• Customer Satisfaction – Low for customers to whom SLA isn’t met due to human errors

SOLUTION

• Provide a bot which validated whether required data set to complete the online form for that particular Vendor is available or not
• Data Entry is done by the bot(except for CAPTCHA)

BENEFITS

• Up to 95 percent time and cost savings
• Higher productivity & Performance by reducing the processing time from 120 mins to 5 mins
• Greater employee satisfaction & Delighted Customer